Elk Horn, IA – Marne Elk Horn has converted to the eLation Billing & Subscriber Management platform. The Iowa provider serves 3,843 customers across 13 communities and 655 miles of service area. They have secured $5.07 million in grant funding to fuel Broadband growth and reach more of the surrounding communities. The eLation platform offers a full suite of features that support this growth while allowing Marne Elk Horn to optimize staff resources.
Rachel Hamilton, Marne Elk Horn Chief Executive Officer, highlighted benefits of eLation: “The key attributes of the billing and financial software that have provided value to our company are automation, synchronization, and online mapping. Each of these are valuable in our operation for very specific purposes. We are realizing increased productivity and efficiency with our employees and more importantly have provided our customers some immediate controls to manage their services outside regular business hours.”
Nathan Knuth, VP Engineering at Innovative Systems said of the conversion “Innovative Systems is proud to support Marne in their effort to deliver the highest quality communications service to their customers, enhanced by the eLation platform. It has been tremendously gratifying to help a customer transition from paper maps to our eMap mapping system, and to witness the value it has added to their operations in terms of accuracy and efficiency.”
About Marne Elk Horn
Marne Elk Horn Telephone Company is based in Elk Horn, Iowa and provides reliable, affordable and high-quality communications and entertainment services. Over the course of 100+ years, METC has experienced many changes in the evolving world of technology, but we have continued to learn, grow and offer exceptional service to assure that our customers will continue to stay connected. We are your local connection. The Company is a locally owned, shareholder corporation with an active board of directors that believes in promoting the communities it serves.
About Innovate Systems
Innovative Systems is the leader of enterprise software for broadband providers. We help simplify operations, drive revenue growth, and provide a surprisingly great customer experience. Our platform includes eLation™, a market-leading Billing & Subscriber Management Platform (BSS/SMP), InnoStream™ Multi-Generation TV (MG-TV), a streaming video solution, and APMax™, a hardware and software Voice over IP (VoIP) platform. Based in Mitchell, South Dakota, Innovative Systems is proud to support Telecom, Electric Co-op, Municipality and Utility Service Providers nationwide. For more information, visit www.innovsys.com.
