For Doug Cothern, Systems Integration Manager for United Communications, a focus on reporting is a key piece to their success as a Rural BSP working towards bridging the digital divide. Watch the full interview below to learn more about their operations, and how it has impacted their community.

When asked about United Communication’s “Project Unite” mission and closing the digital divide and servicing the underserved, Doug Cothern, Systems Integration Manager explains, “Over the last 3 years we’ve connected more than 35,000 customers. We’re very proud of that accomplishment. That is our mission. Our mission is not over, and we’re keeping after it.”

United Communications- Closing the Digitial Divide

United Communications was a 2024 Broadband Award Winner for Closing the Digital Divide. The award for Closing the Digital Divide is given to a provider who has demonstrated a commitment to access, education, and affordability. Closing the digital divide underscores that the tough work behind providing connectivity to all stems from partnerships with Electric Cooperatives, State Broadband Offices, and local government. 

United Communications began an initiative in 2020, called Project UNITE to help bridge the digital divide for the one million Tennessee residents without broadband access. Project Unite has helped provide access to the unserved and underserved by partnering with utility companies and community leaders. 

To date, Project UNITE has invested more than $180 million to bring broadband connections to 35,000 passings. Project Unite provides free broadband service to volunteer fire departments, income-qualified residents and a local boys and girls club. Since 2010 The United Community foundation has awarded $55,000 in scholarships to graduating high school seniors.

See the other 2024 Broadband Award Recipients.